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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denice Taylor

Denice Taylor

January 17, 2026

5  out of  5
rating by Denice Taylor
"Switched to Wes Harris' State Farm Agency a little over a year ago. In fact , Wes himself got me set up with them during bad weather when his office was closed. I was searching for a new agent and while the weather was not bad where I am, they had shut down because it was bad there. We had a friendly conversation and discussed my teenage son about to become a driver and he talked about his own family. He and his staff have been amazing. Always friendly, always helpful. And I have never in my life received a Thanksgiving card, but I received a personal one from him and his staff. They really do still care about their clients and that is hard to find in today's world. I highly, highly recommend them."
We responded:
"Denise, thank you for your kind words and for taking the time to leave such a thoughtful review. I'm glad to hear that you have had positive experiences with our office. If you ever need anything, please don't hesitate to reach out! "
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Lexie Baker

January 16, 2026

5  out of  5
rating by Lexie Baker
"I had the best experience at this location! Everyone was so nice and welcoming, and they fixed my issues in a jiffy. I would highly recommend!!"
We responded:
"Thanks for the five-stars Lexie, we appreciate your business!"
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Rick Flood

January 9, 2026

5  out of  5
rating by Rick Flood
"Very professional team."
We responded:
"Rick, thank you for your kind words! I'm happy to know you found our team professional. We strive to provide the best service possible and appreciate your feedback. If you need any further assistance, don't hesitate to reach out. - Wes Harris - State Farm Insurance Agent, Jackson, TN"
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Macayla Bolding

January 5, 2026

5  out of  5
rating by Macayla Bolding
"This particular branch, is amazing at customer service. Anything I may need is just a text or phone call away. I really appreciate everything they do."
We responded:
"Macayla, thank you for your wonderful review! I'm glad to know that our team’s customer service has been so helpful for you. We always strive to be just a call or text away for anything you need. Your appreciation means a lot to us. If you ever have any further questions or need assistance, don’t hesitate to reach out. - Wes Harris - State Farm Insurance Agent, Jackson, TN"
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dave

December 24, 2025

5  out of  5
rating by dave
"what a really good group people to deal with. they take the time to care about my insurance needs rather than just dumping me into a pool where one size fits all. their personal effort is hard to beat"
We responded:
"Thank you Dave. My team and I really appreciate it. Happy New Year!"
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Nathan Wallace

December 10, 2025

5  out of  5
rating by Nathan Wallace
"I love this office. Getting insured with Ethan was a breeze he's very thorough and very personable. I really think he enjoys helping people which makes the difference. I would recommend giving this agency a try."
We responded:
"Hey Nathan! Thanks a bunch for the awesome review! We're so happy you had a great experience with Ethan. If you ever need anything else, we're here for you!"
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Somanath Patil

December 4, 2025

5  out of  5
rating by Somanath Patil
"Ethan was very great at helping me with patience and explaining everything."
We responded:
"Thanks for the five-stars Somanath, we appreciate your business!"
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Ms Lisa

November 29, 2025

2  out of  5
rating by Ms Lisa
"CAN'T get any HELP‼️🤷🏾 But they taking my money‼️🤦🏾 somebody please get in touch with me..... Mr. Wes Harris"
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Caresa Holmes

November 14, 2025

5  out of  5
rating by Caresa Holmes
"Ethan was very helpful and informative. I moved over to a policy with my husband, and Ethan got us a great deal. Ive been a customer with (Wes Harris) State Farm for some years now, and I look forward to continuing business."
We responded:
"Hey Caresa! Thanks a bunch for the awesome 5-star rating! We're so happy you had a great experience with Ethan. If you ever need anything else, we're here for you! "
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Alma Ford

October 30, 2025

5  out of  5
rating by Alma Ford
"State Farm agent Shannon, was just great getting me set up for Insurance on my truck. Very easy process, great agent."
We responded:
"Hey Alma! Thanks a bunch for the awesome 5-star rating! We're so happy you had a great experience with us. If you ever need anything else, we're here for you! - Wes Harris - State Farm Insurance Agent, Jackson, TN"
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Kirk

October 1, 2025

5  out of  5
rating by Kirk
"I called for a quote and such a great value that we signed straight away!!! Thanks Wes!"
We responded:
"Thanks for the five-stars Kirk, we appreciate your business!"
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Paul Reynolds

September 17, 2025

5  out of  5
rating by Paul Reynolds
"I have always been very happy with the service I receive from Wes Harris State Farm. The folks in the office are always friendly and helpful. I recently called because I lost my card for the car. They responded immediately. Always good service."
We responded:
"Hey Paul, Thanks a bunch for your awesome review! I'm so happy to hear that you've had such positive experiences with our office. Our team always strives to be friendly and helpful. If you ever need anything else, don't hesitate to reach out! - Wes Harris - State Farm Insurance Agent, Jackson, TN"
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Danny Davis

September 16, 2025

5  out of  5
rating by Danny Davis
"State Farm Insurance (Wes Harris) has been my insurance carrier for many years! They have always met my insurance needs in a timely manner. I highly recommend them to anyone needing insurance coverage. Thanks Wes and Staff!"
We responded:
"Thanks for the five-stars, Danny! We are grateful for the review and we are thankful you've trusted State Farm for so many years!"
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dawn cooper

September 14, 2025

5  out of  5
rating by dawn cooper
"I can’t say enough great things about my experience with State Farm! Jennifer is absolutely amazing—she is always so kind, patient, and willing to help with anything I need. She takes the time to explain things clearly It’s rare to find someone who truly cares about their clients the way Jennifer does. I’m so grateful for her support and highly recommend her and Wes to anyone looking for excellent service!"
We responded:
"Thank you Dawn, we love Jennifer and I’m glad she was able to help you. We appreciate the kind words. Thank you for taking the time to leave a review. It is greatly appreciated!"
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Donna Callis

September 12, 2025

5  out of  5
rating by Donna Callis
"I’ve been with State Farm since I was 16. I am blessed that I haven’t had to file but maybe two claims and I’m 63 now. I can call my agent’s office to speak with Ms. Jennifer who is professional, kind, and knowledgeable when I have questions regarding my policies and coverages. She is my good neighbor! dc"
We responded:
"Donna, we are grateful for the review and we are thankful you've trusted State Farm for so many years!"
Profile photo of Tina Guerriero

Tina Guerriero

August 8, 2025

4  out of  5
rating by Tina Guerriero
"Went over my policy. Doesnt cover what i thought it should. Replacement if a 179,000 manufactured home us only 51,000. Doesnt seen right. But it is what it is i suppise ."
We responded:
"Tina, thank you for your loyalty and for sharing your thoughts! If you ever have any questions or need further assistance, our office is here to help. "
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Zachary Bitterling

August 5, 2025

5  out of  5
rating by Zachary Bitterling
"Roy was super helpful! He worked everything out quickly and got us a great price."
We responded:
"Thank you Zachary, I'm glad Roy was able to help you and we look forward to having you as a customer! "
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Anthony Hammons

July 18, 2025

5  out of  5
rating by Anthony Hammons
"Awesome customer service! Super nice, informative, and patient."
We responded:
"Thanks for the five-stars Anthony, we appreciate your business!"
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Rob Lamb

July 16, 2025

5  out of  5
rating by Rob Lamb
"Wes and his team have always been super helpful when I have questions about my policies. Russ just helped me add a few items and the process is always easy and informative. I could not be happier that I chose this team for all my coverage needs."
We responded:
"Thank you, Rob, for taking the time to leave us a review. I am glad Russ was able to help you. It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs."
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Bella Pate

July 3, 2025

5  out of  5
rating by Bella Pate
"They were very good and patience."
We responded:
"Thanks for the five-stars Bella, we appreciate your business!"
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Whitney Elrod

July 3, 2025

5  out of  5
rating by Whitney Elrod
"Roy Holmes is the best agent! He will work with and for you to see you get the best deal. This place is blessed to have him!"
We responded:
"Thanks for the five-stars Whitney, we appreciate your business!"
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Noah jones

June 24, 2025

5  out of  5
rating by Noah jones
"Russ helped me over the phone and made the whole process a breeze! Excellent customer service and very knowledgeable."
We responded:
"Thank you Noah, I’m glad Russ was able to help you! We appreciate you taking the time to leave a review!"
Profile photo of Emily Lewis

Emily Lewis

June 16, 2025

5  out of  5
rating by Emily Lewis
"Wes Harris and his team are great! They are helpful and work to get you the best rates available!! Highly recommend!"
We responded:
"Emily, thank you for taking the time to leave a review! It is greatly appreciated!"
Profile photo of Pat Taillon

Pat Taillon

June 13, 2025

5  out of  5
rating by Pat Taillon
"Kristy was very helpful and professional. Kristy was fast at transferring my insurance over to the newer vehicle. Wes Harris has an awesome team."
We responded:
"Thanks for the five-stars, Pat! We are grateful for the review and we are thankful you've trusted State Farm for so many years! "
Profile photo of Doug Thorburn

Doug Thorburn

June 9, 2025

5  out of  5
rating by Doug Thorburn
"Responsive and very helpful. Great people."
We responded:
"Thanks for the five-stars, Doug we appreciate your business!"